Why was I billed?


High Social is a subscription service designed to help users grow their TikTok followers organically. Users have the flexibility to cancel their subscription at any time.

How do I cancel my subscription?


To cancel your subscription, sign in to your Dashboard, navigate to the Account & Subscription section, and follow these steps:

Click the pencil icon under Connected Account(s)

Choose "Change" in the Subscription field

Select "Cancel My Account" in the lower right corner and choose your desired action

              a. Remember to hit "Confirm"

I don’t recognize a transaction, how can I verify what it was for?


To view your previous bills and invoices, log in to your Dashboard and go to the Payment History section under your account settings.


For additional help, feel free to email us with your questions.

How do I update billing information?


To update the payment methods you have on file, log in to your Dashboard and go to the Account & Subscription section.

Click the dropdown arrow next to your username (upper right-hand corner)

Select "Account & Subscription"

Click the pencil icon under the "Connected Account(s)"

Choose "Change" in the "Payment" field


     If you need further assistance, please email us your questions.

What is your refund policy?


High Social operates as a subscription service, and our refund policy is based on the original date of registration.


You can review our refund policy here.